Emergency Support

If you have a down line, failed startup, unstable PLC logic, HMI/SCADA issues, or a robot cell that won’t run, call now. US-based support with nationwide availability depending on schedule.

What to Tell Me When You Call

• Location + whether onsite access is required
• Platform (Allen-Bradley, Ignition/FactoryTalk, FANUC, etc.)
• What changed right before the issue started
• Current symptom (faults, alarms, cycle stop point)
• Timeline (are you down right now?)

Typical Emergency Scenarios

• Machine won’t start after changes / download
• Safety circuit faults / unexpected stops
• Robot faults, handshake issues, or cell interlock problems
• HMI won’t connect, tags broken, alarms spamming
• Startup support to finish commissioning and get production running